Demanding Index
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Demanding Index

ZF’s Likability Index goes beyond an engaging personality and strong interpersonal skills. It also includes attributes such as integrity, problem solving, inspiring and motivating others, and honesty.

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Being a Tough Leader
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Being a Tough Leader

Being thick skinned and resilient -- "tough," in other words -- is part of the job description for a small-business owner given the obstacles you have to clear to be successful.

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The Five C’s
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The Five C’s

Uncertainty is challenging, most of all because, when confronted with it, most people seek the one thing we won't be able to have for a while: certainty.

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